Aligné Terms & Conditions - updated 26.03.2026

Here at Aligné, your health, happiness & safety are our key priorities. With that in mind, we have a few policies in place to keep things in check!

By booking and/or attending a class with Aligné you are confirming that you, and any other party you have booked for, have read and accepted ALL of the following Terms & Conditions:

Payment Policy

Full payment is required at the time of booking to secure your place in any of our classes/sessions/events. Without full payment, your place cannot be guaranteed.

Cancellation Policy

To help us run our classes smoothly, cancellations must be made more than 24 hours before the session. Cancellations within 24 hours of a Pilates or mindfulness session/event are non-refundable. Failure to attend a booked session without notice will result in the loss of the class fee. In the instance of block-bookings (For example, a 4-week block paid in full), cancellations must be made 24 hours ahead of the first session.

Eligibility Policy (Strictly >18s)

All Pilates and mindfulness classes are strictly for participants aged 18 years and over. This policy is in place to ensure the safety and wellbeing of all participants.

Photography

By booking and/or attending a class, you consent to the taking of photographs during the session. Participants who do not wish to be photographed must notify the instructor in advance.

Camera Policy for Online Classes

By booking and/or attending an online class, you agree to keep your camera switched on for the duration of the session. This allows the instructor to provide appropriate guidance, ensure safety, and offer personalised feedback.

Equipment Policy for Online Classes

For online classes, participants are responsible for selecting and using equipment that is appropriate, safe, and suitable for their individual needs and experience level.

While the instructor will demonstrate exercises using studio-quality equipment, clients attending from home acknowledge that they are responsible for ensuring their own equipment is in good working condition and suitable for the movements being performed.

By booking and/or attending an online class, you accept full responsibility for the equipment you choose to use and agree to participate at your own discretion.

Pilates Journal Product Terms

In addition to our standard services, Aligné offers a physical Pilates Journal, created by Align & Ease, for purchase.

This product is intended for informational and personal use only and does not constitute medical, health, or fitness advice. By purchasing this journal, you acknowledge that any exercise, movement, or wellbeing practices referenced are undertaken at your own risk, and you agree that both Aligné and Align & Ease shall not be held liable for any injury, loss, or damage arising from its use or misuse.

All content within the journal remains the intellectual property of Align & Ease and may not be reproduced, distributed, or resold without prior written permission. This product is non-refundable.

Health & Safety Policy

By booking and/or attending a Pilates session (whether it be online or in-person), I confirm that:  

  • I am participating voluntarily and understand that Pilates is a physical activity that carries a risk of injury,

  • I am medically fit to take part and have consulted a medical professional if required,

  • I have disclosed any injuries, medical conditions, pregnancy, pain, or physical limitations to the instructor prior to the session and will update them of any changes,

  • I understand that failure to disclose relevant information may increase my risk of injury,

  • I agree to follow all instructions given by the instructor and understand that I am responsible for working within my own limits,

  • I accept full responsibility for my health and wellbeing during and after the session. 

  • I acknowledge that the instructor/Aligné is not liable for any injury, loss, or damage sustained as a result of participating in the session, except where caused by proven negligence. 

NOTE: If you are new to Aligné and have any injuries/conditions to disclose, please fill out the ‘New Client Form’ available on the website and inform your instructor prior to the session. By booking and/or attending an Aligné class you agree that you have read and accept this policy.

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

  • Information collected: We may collect personal details such as your name, contact information, booking details, and relevant health information.

  • Use of information: Your information is used solely for managing bookings, delivering services, communicating important updates, and ensuring your safety during sessions. 

  • Data storage: All personal data is stored securely, and in line with GDPR compliance. Data will be accessed only by authorised individuals.

  • Third parties: We do not sell, share, or distribute your personal information to third parties, except where required by law or for secure payment processing.

  • Your rights: You have the right to access, update, or request deletion of your personal data at any time.

By booking and/or attending a class, you consent to the collection and use of your information in accordance with this policy.

Booking-for-Others Policy

In the case of booking in for another party, it is your responsibility to 1) share the policies/documentation you have agreed to on their behalf and 2) encourage them to submit a ‘New Client Form’ to report any illnesses or injuries they may need to disclose.

Code of Conduct

We are committed to creating a welcoming, calm, and supportive environment where everyone feels safe and respected. By attending our Pilates and/or mindfulness classes, you agree to the following:

  • Respect the space and others: Please treat instructors and fellow participants with kindness, consideration, and respect at all times. Everyone will be at different stages of their journey, and encouragement and support is key.

  • Arrive on time: To preserve the flow and focus of the session, please arrive on time to class. We understand that life can sometimes interfere with our plans, and that’s not always in our control; but where you can be on time, please do.

  • Personal belongings: We are not responsible for lost, stolen, or damaged personal items.

  • Maintain a calm atmosphere: Please keep noise to a minimum before, during, and after sessions. Mobile phones should be silenced and stored away.

  • Listen to your body: Move mindfully and rest when needed. Honour your own limits and follow guidance from the instructor.

  • Follow instructor guidance: For safety and wellbeing, please adhere to instructions and any modifications offered.

  • Support a shared experience: Disruptive, inappropriate, or unsafe behaviour will not be tolerated.

Purchase of at-home programmes

By purchasing and accessing at-home pre-recorded sessions (or attending live online sessions), I confirm that I am participating voluntarily and understand that exercise carries an inherent risk of injury. Online, at-home, pre-recorded programmes are not recommended for beginners, or to anyone with injuries. Failure to heed advice ensures client liability. Aligné and instructors associated with Aligné will not be found liable if advice is not followed.

I confirm that I am medically and physically fit to take part and have sought medical advice where necessary. I accept full responsibility for ensuring that I exercise within my own limits and I will stop immediately if I feel pain, discomfort, dizziness, or unwell.

I understand, in the context of pre-recorded sessions, that these sessions do not offer live supervision or real-time corrections. I confirm that I am responsible for ensuring I have a safe environment, safe equipment and a safe physical-activity practice.

I acknowledge that I am participating at my own risk and accept full responsibility for my health and wellbeing during and after each session. To the fullest extent permitted by law, the instructor and Aligné are not liable for any injury, loss, or damage arising from my participation, except where caused by proven negligence.

By proceeding with this purchase, I confirm that I have read, understood, and agreed to all of the above, and I understand that Aligné and instructors within Aligné reserve the right to update these terms and conditions at any time. The most current version will always be made available on the website, and will be forwarded on to participants upon request.