ALIGNÉ

Terms & Conditions

Covering Aligné Wellness (Pilates and wellness) & Aligné Digital (digital downloads)

Last updated: 12 October 2026

Here at Aligné, your health, happiness & safety are our key priorities. With that in mind, we have a few Terms & Conditions (T&Cs) to keep things in check.

By booking and/or attending a class/session with Aligné you are confirming that you, and any other party you have booked for, have read and accept ALL of the following T&Cs:

Payment Policy

All classes, private sessions, and programmes must be booked and paid for in advance via our website or approved booking platform provided to you by Courteney, founder of Aligné. Class passes and packages are valid for 45 days from the time of purchase. All prices are listed in Euro (€) and are subject to change without notice. The price charged is the price displayed at the time of purchase. We accept payment via the methods listed at checkout. Full payment is required to confirm your place in a class or session.

Cancellation Policy

To help us run our classes smoothly, cancellations must be made more than 24 hours before the session. Cancellations made within 24 hours of the class/event, including no-shows, will result in forfeiture of the class credit. Group classes, workshops, and events may be cancelled or rescheduled by Aligné due to insufficient numbers, instructor illness, or unforeseen circumstances. In this case, you will be offered a full credit, transfer to an alternative class, or refund. Private 1-1 sessions and posture assessments follow the same cancellation window unless otherwise agreed directly with Courteney. In the instance of block-bookings (For example, a 4-week block paid in full), cancellations must be made 24 hours ahead of the first session.

Eligibility Policy

All Pilates and mindfulness classes are strictly for participants aged 18 years and over. This policy is in place to ensure the safety and wellbeing of all participants. If a participant is under the age of 18, they will require verbal and signed parental consent to partake in the class/session.

Online Classes

By booking and/or attending an online class, you must agree to keep your camera switched on for the duration of the session. This allows the instructor to provide appropriate guidance, ensure safety, and offer personalised feedback.

When attending an online class, participants are responsible for selecting and using equipment that is appropriate, safe, and suitable for their individual needs and experience level. While the instructor will demonstrate exercises using studio-quality equipment, clients attending from home acknowledge that they are responsible for ensuring their own equipment is in good working condition and suitable for the movements being performed.

By booking and/or attending an online class, you accept full responsibility for the equipment you choose to use and agree to participate at your own discretion.

Physical Products

In addition to our standard services, Aligné offers a physical Pilates Journal, created by Align & Ease, for purchase. We also offer grip socks and micro-fibre towels for purchase. These products are all non-refundable.

The Align & Ease journal is intended for informational and personal use only and does not constitute medical, health, or fitness advice. By purchasing this journal, you acknowledge that any exercise, movement, or wellbeing practices referenced are undertaken at your own risk, and you agree that both Aligné and Align & Ease shall not be held liable for any injury, loss, or damage arising from its use or misuse.

All content within the journal remains the intellectual property of Align & Ease and may not be reproduced, distributed, or resold without prior written permission.

Digital Products

In addition to our standard services, Aligné offers digital downloads, including downloadable programmes, digital dashboards and other items provided by Aligné Wellness and/or Aligné Digital. This is including but not limited to The Aligné Business Dashboard, The Steady Set, The Client Files, The CEO Dashboard, and any Pilates programme sold as a digital download (e.g. CORE15, The Reform Collection, 8-Week Pilates x Strength Programme, 6-Week Nervous System Reset). All digital downloads are non-refundable. 

By purchasing and accessing at-home pre-recorded sessions (or attending live online sessions), you confirm that you are participating voluntarily and understand that exercise carries an inherent risk of injury. Online, at-home, pre-recorded programmes are not recommended for beginners, or to anyone with injuries. Failure to heed advice ensures client liability. Aligné and instructors associated with Aligné will not be found liable if advice is not followed.

If you experience a technical issue accessing or opening a digital product, contact us within 7 days of purchase at digitalaligne@gmail.com and we will resolve the issue or provide a replacement file.

Digital products are licensed for the personal or single-business use of the purchaser only. You may not resell, redistribute, publicly share, or repackage any Aligné Digital template, dashboard, or planner - in part or in full - as your own product or as part of a paid offer to others. Screenshots or excerpts may not be used to recreate or closely imitate our products for commercial purposes.

Pre-ordered items will be delivered by the estimated date shown on the product listing at the time of purchase. If a pre-order is delayed beyond that date, we will notify you by email with an updated timeline, and you may request a full refund if you no longer wish to wait.

Health & Safety Policy

By booking and/or attending a Pilates session (whether it be online or in-person), you confirm that:

  • You are in good health and physically able to participate in Pilates, Barre, or related movement classes, and that you have no medical condition that would make participation unsafe.

  • You are participating voluntarily and understand that Pilates is a physical activity that carries a risk of injury,

  • You are medically fit to take part and have consulted a medical professional if required,

  • You agree to inform your instructor of any injury, pregnancy, surgery, or medical condition before your first class or session, and to update us if this changes.

  • You understand that failure to disclose relevant information may increase my risk of injury,

  • You agree to follow all instructions given by the instructor and understand that you are responsible for working within your own limits,

  • You accept full responsibility for my health and wellbeing during and after the session. 

  • You acknowledge that the instructor/Aligné is not liable for any injury, loss, or damage sustained as a result of participating in the session, except where caused by proven negligence. 

By booking and/or attending an Aligné class you agree that you have read and accept this policy.

Privacy Policy & Data Protection

Aligné respects your privacy and is committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.

  • Information we collect

    • Depending on the services you use, we may collect your name, contact details, booking and payment information, communications, and relevant health and wellbeing information. Where applicable, this may include information provided through client intake forms, posture and movement assessments, exercise consultations and progress records, including photographs or videos where separately agreed.

  • How We Use Your Information

    • We use your information to manage bookings and payments, deliver and personalise our services, assess relevant movement and exercise considerations, communicate with you, maintain business records and meet legal obligations. Marketing communications will be handled in accordance with applicable law and your preferences.

  • Legal Basis and Health Information

    • We process personal information on an appropriate legal basis under GDPR, such as contractual necessity, legal obligation, legitimate interests or consent, depending on the purpose. Health information is subject to additional protection under Article 9 GDPR and will only be processed where an applicable legal condition is satisfied. Where we rely on your explicit consent for health information, we will obtain it separately and explain its purpose. You may withdraw consent at any time, although this will not affect processing already carried out lawfully or information we are legally required to retain.

  • Data Storage and Security

    • We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or destruction. Our systems and safeguards may include access restrictions, password protection, multi-factor authentication, device security and secure digital storage. No electronic system can be guaranteed to be completely secure.

  • Third-Party Service Providers

    • We use relevant third-party providers to operate our business, which may include Squarespace, Acuity Scheduling, Google Workspace and Google Drive, and Stripe. These providers may process personal information as necessary to deliver their services. We do not sell your personal information. Information may also be disclosed where required by law or otherwise lawfully justified. We take appropriate steps to protect information shared with service providers and to address international transfers where applicable.

  • Confidentiality and Photographs

    • Client information, health details and assessment records are treated as confidential and accessed only for authorised purposes. Photographs, videos and assessment records will not be used for public marketing, social media or promotional content without separate appropriate permission. Consent to attend a class or participate in an assessment does not automatically constitute consent to promotional use of your image or information.

  • Data Retention

    • We retain personal information only for as long as necessary for the purpose for which it was collected, taking account of applicable legal obligations and legitimate requirements to maintain records or deal with legal claims. Different categories of information may have different retention periods. Information that is no longer required will be securely deleted or anonymised where appropriate.

  • Your Data Protection Rights

    • Subject to applicable law, you may request access to your personal information, correction of inaccurate information, erasure, restriction of processing or data portability, and you may object to certain processing. Where processing is based on consent, you may withdraw that consent. These rights are subject to applicable legal conditions and exceptions.

To exercise your rights or ask a question about your information, contact Aligné using the business contact details published on our website. You also have the right to lodge a complaint with the Irish Data Protection Commission at https://www.dataprotection.ie/.

Further Information

This section forms part of our Terms and Conditions and should be read alongside the full Aligné Privacy Notice, which provides further information about our data processing purposes, legal bases, service providers, retention periods and applicable rights.

Booking or attending a class does not, by itself, constitute consent to every form of data processing. Where separate consent is required, including for certain health-data processing or optional promotional activities, we will request it separately.

Code of Conduct

We are committed to creating a welcoming, calm, and supportive environment where everyone feels safe and respected. By attending our Pilates and/or mindfulness classes, you agree to the following:

  • Respect the space and others: Please treat instructors and fellow participants with kindness, consideration, and respect at all times. Everyone will be at different stages of their journey, and encouragement and support is key.

  • Arrive on time: To preserve the flow and focus of the session, please arrive on time to class. We understand that life can sometimes interfere with our plans, and that’s not always in our control; but where you can be on time, please do.

  • Personal belongings: We are not responsible for lost, stolen, or damaged personal items.

  • Maintain a calm atmosphere: Please keep noise to a minimum before, during, and after sessions. Mobile phones should be silenced and stored away.

  • Listen to your body: Move mindfully and rest when needed. Honour your own limits and follow guidance from the instructor.

  • Follow instructor guidance: For safety and wellbeing, please adhere to instructions and any modifications offered.

  • Support a shared experience: Disruptive, inappropriate, or unsafe behaviour will not be tolerated.


Intellectual Property

All content on this website and within our products -  including but not limited to text, class descriptions, logos, branding, photography, and digital templates - is the property of Aligné and may not be copied, reproduced, or used without our written permission.

Scope of Practice Statement:

I am a REPs Ireland registered exercise professional specialising in Pilates, movement education, postural assessment, and corrective exercise.


Services may include:

  • Postural and movement assessments,

  • Pilates instruction,

  • Corrective exercise programming,

  • Mobility and stability training,

  • Functional movement coaching,

  • Exercise progression,

  • Lifestyle or ergonomic guidance related to movement and physical activity.

I do not diagnose medical conditions, provide medical treatment, perform physiotherapy, chiropractic care, osteopathy, or rehabilitation services requiring healthcare licensure.

Clients presenting with pain, injury, neurological symptoms, or medical concerns outside the exercise professional scope of practice may be referred to an appropriate healthcare provider.

All exercise recommendations are educational and fitness-based in nature and are intended for general wellbeing, movement optimisation, and physical conditioning.

By proceeding with any purchase from Aligné, I confirm that I have read, understood, and agreed to all of the above, and I understand that Aligné and instructors within Aligné reserve the right to update these terms and conditions at any time. The most up-to-date version will always be made available on the website, and will be forwarded on to participants upon request. Continued use of our services after changes are posted constitutes acceptance of the updated T&Cs.

Contact Information

If you have any questions about these T&Cs, please contact us at: